Legal Mentions

TERMS & CONDITIONS

1. PAYMENT SECURITY

1.1. PAYMENT SECURITY
THE HOON ONLINE BOUTIQUE USES THE SECURE PAYMENT SYSTEM PAYPAL TO ENSURE YOUR PAYMENT IS SECURELY PROCESSED. WHEN YOU VALIDATE A PAYMENT, YOU ARE AUTOMATICALLY REDIRECTED ON A PAYPAL PAGE. YOU HAVE THEN TO LOG IN YOUR PAYPAL ACCOUNT IF IT ALREADY EXISTS OR CREATE ONE WITH AN EMAIL ADRESS AND A PASSWORD. ONCE YOUR REGISTRATION IS DONE ON PAYPAL, YOU WILL BE ABLE TO MAKE THE PAYMENT. YOUR PAYMENT DETAILS ARE ENTERED ON SECURED PAGES WICH GUARANTEE THEY ARE PROTECTED TO THE HIGHEST STANDARDS. YOUR PAYMENT DETAILS ARE AUTOMATICALLY ENCRYPTED WHEN ENTERED ON THE SITE. FOR FURTHER SECURITY, THE HOON BOUTIQUE DOES NOT STORE ANY CARD NUMBERS.

1.2. PAYMENT MODES
THE PAYMENT MODES ACCEPTED ARE THOSE OF YOUR PAYPAL ACCOUNT (VISA, MASTERCARD, AMERICAN EXPRESS…).

2. PRIVACY

TO PLACE ORDERS ON THE HOON OLNLINE BOUTIQUE, WE REQUIRE THAT YOU ENTER YOUR PERSONAL DETAILS (NAME, ADRESS, PHONE NUMBER ETC). THIS DATA IS NEEDED TO PROCESS YOUR ORDER AND IS STORED ON OUR DATA BASE.WE NEVER MAKE THESE DETAILS AVAILABLE TO OTHER COMPANIES, EXCEPT THOSE INVOLVED IN THE FULFILMENT OF YOUR ORDER (DELIVERY COMPANY).

3. ORDERS

3.1. PRICING
FOR EUROPEAN-UNION CITIZENS (DELIVERY COUNTRY IN THE EUROPEAN UNION), THE PRICES OF THE ARTICLES ON THE SITE ALL INCLUDE VAT BUT EXCLUDE DELIVERY CHARGES.
FOR NON EUROPEAN-UNION CITIZENS (DELIVERY COUNTRY OUT OF THE EUROPEAN UNION), THE PRICES OF THE ARTICLES ON THE SITE DO NOT INCLUDE VAT AND EXCLUDE DELIVERY CHARGES.
WHILE WE TRY TO ENSURE THE PRICESARE ACCURATE, ERRORS MAY OCCUR. SHOULD WE FIND AN ERROR IN THE PRICE OF AN ARTICLE YOU HAVE ORDERED, WE WILL GIVE YOU THE OPTION OF RECONFIRMING YOUR ORDER AT THE CORRECT PRICE OR CANCELLING IT. IF WE CANNOT CONTACT YOU, YOUR ORDER WILL BE TREATED AS CANCELLED.

3.2. QUANTITY LIMITS
AN ORDER MAY NOT CONTAIN MORE THAN 5 ITEMS, AND NO MORE THAN 2 ITEMS PER STYLE.

3.3. ORDER REGISTRATION
YOUR ORDER IS REGISTERED ONCE YOUR PAYMENT HAS BEEN APPROVED BY PAYPAL. ONCE YOUR PAYMENT DETAILS HAVE BEEN VERIFIED AND PRODUCT AVAILABILITY HAS BEEN CHECKED, THE ORDER WILL BE CONFIRMED WITH YOU AS SOON AS POSSIBLE BY E-MAIL.

3.4. ORDER TRACKING
AN ORDER TAKES GENERALLY 1 TO 15 WORKING DAYS TO BE PREPARED. SHOULD YOU WISH TO TRACK YOUR DELIVERY, PLEASE CONTACT CUSTOMER RELATIONS BY EMAIL ORDER@HOON.FR. A SALES REPRESENTATIVE WILL CONTACT YOU AS SOON AS POSSIBLE.

3.5. GIFT WRAPPING
FOR ANY SPECIFIC REQUEST REGARDING YOUR ORDER, PLEASE SEND YOUR REQUEST AND ORDER DETAILS TO CUSTOMER RELATIONS BY EMAIL ORDER@HOON.FR MAXIMUM 2 HOURS AFTER YOUR ORDER VALIDATION.

3.6. CANCELLATIONS
ALL ORDERS THAT HAVE NOT LEFT OUR PREMISES CAN BE EITHER CHANGED OR CANCELLED. TO DO SO, PLEASE CONTACT OUR CUSTOMER RELATIONS BY EMAIL CLIENT@HOON.FR. A SALES REPRESENTATIOVE WILL CONTACT YOU AS SOON AS POSSIBLE. IN THE EVENT THAT YOU CANCEL YOUR ORDER TOTALLY OR PARTIALLY, WE WILL REFUND YOU WITH THE CORRESPONDING AMOUNT. ALL ORDERS ALREADY SHIPPED CANNOT BE CANCELLED BUT CAN BE RETURNED.
FOR FURTHER INFORMATION REGARDING AN ORDER PLEASE CONTACT US ON ORDER@HOON.FR.

4. DELIVERY

4.1. DELIVERY ZONES
ALL ORDERS PLACED ON OUR ONLINE BOUTIQUE CAN BE SHIPPED IN THE FOLLOWING COUNTRIES:
EUROPE: AUSTRIA, BELGIUM, DANEMARK, FINLAND*, FRANCE (METROPOLITAN MAINLAND ONLY), GERMANY, GREECE*, HUNGARY, IRELAND, ITALY (MAINLAND ONLY), LICHTENSTEIN, LUXEMBOURG, MONACO, HOLLAND, NORWAY (LONGER DELIVERY TIMING FOR ZIP CODES 4000 TO 7700 AND 9000 TO 9999), POLAND (EXCEPT ZIP CODES 72600 TO 72605), PORTUGAL (MAINLAND ONLY), SPAIN (MAINLAND ONLY), SWEDEN*, SWITZERLAND, UNITED-KINGDOM (MAINLAND ONLY)
NORTH AMERICA: CANADA, UNITED-STATES
ASIA: HONG-KONG, JAPAN*, MALAYSIA*, SINGAPORE, TAIWAN
*LIMITED SERVICE AREA

4.2. DELIVERY SERVICES AND TIMES
DELIVERIES ARE MADE ON WORKING DAYS.
ALL DELIVERIES IN FRANCE (METROPOLITAN MAINLAND ONLY) ARE OPERATED BY CHRONOPOST. A TRACKING NUMBER WILL BE SEND TO YOU VIA YOUR PAYPAL E-MAIL SO YOU CAN FOLLOW YOUR ORDER DELIVERY ONLINE. DELIVERY TIMES ARE GENERALLY 2 TO 5 WORKING DAYS ACCORDING THE DELIVERY AREA.

DELIVERIES IN FOREIGN COUNTRIES FOR ORDERS THAT EXCEED 350 EUROS ARE OPERATED BY UPS OR CHRONOPOST. A TRACKING NUMBER WILL BE SEND TO YOU VIA YOUR PAYPAL E-MAIL SO YOU CAN FOLLOW YOUR ORDER DELIVERY ONLINE. DELIVERY TIMES ARE GENERALLY 2 TO 5 WORKING DAYS ACCORDING THE DELIVERY AREA.
DELIVERIES IN FOREIGN COUNTRIES FOR ORDERS THAT DO NOT EXCEED 350 EUROS ARE OPERATED BY THE FRENCH POST SERVICES. ALL DELIVERIES ARE ISNURED AND RECORDED BUT THE TRACKING OF YOUR ORDER DELIVERY ONLINE IS NOT POSSIBLE. DELIVERY TIMES ARE GENERALLY 5 TO 20 WORKING DAYS ACCORDING THE DELIVERY AREA.

4.3. DELIVERY CHARGES
DELIVERY CHARGES DEPEND ON THE TOTAL AMOUNT OF YOUR ORDER. FOR ALL COUNTRIES, DELIVERY CHARGES ARE FREE FOR ORDERS THAT EXCEED 100 EUROS. FOR ALL COUNTRIES, DELIVERY CHARGES COST 15 EUROS FOR ORDERS THAT DO NOT EXCEED 100 EUROS.

5. RETURNS

HOON PROVIDES A RETURNS SERVICE FOR ITEMS BROUGHT THROUGH THE HOON.FR WEBSITE, UP TO SEVEN DAYS (EXCLUDING BANK HOLIDAYS AND WEEKENDS) FROM THE DATE THAT THE ITEM IS DELIVERED. ITEMS MUST BE RETURNED IN ALL THE ORIGINAL PACKAGING, IN PERFECT CONDITION, COMPLETE WITH ANY ADDITIONAL ENCLOSED COMPONENTS. TO DO SO, PLEASE CONTACT OUR CUSTOMER SERVICE BY EMAIL ON CILENT@HOON.FR . SOMEONE WILL CONTACT YOU AS SOON AS POSSIBLE TO PROVIDE YOU WITH THE RETURN ADRESS. PLEASE SEND THE ITEM YOU WOULD LIKE TO RETURN WITH A COPY OF YOUR INVOICE. WE RECOMMEND THAT ITEMS ARE SENT BY REGISTERED POST, AND ARE FULLY INSURED, HOON SHALL NOT ACCEPT RESPONSIBILITY FOR ITEMS WHICH ARE LOST OR DAMAGED IN TRANSIT.
THE PAYPAL ACCOUNT FROM WHICH THE ORIGINAL PURCHASE COST WAS DEDUCTED WILL BE REIMBURSED WITH THE FULL PURCHASE AMOUNT, WITHIN THIRTY DAYS OF RECEIPT OF THE RETURNED ITEM. ITEMS WHICH ARE RETURNED INCOMPLETE, SPOILS, USED, DAMAGED, OR IN NON-SALEABLE CONDITION, WILL NOT BE REFUNDED.

LEGAL MENTIONS

(as of January 1st, 2011)

This web-site (hereinafter the “Web-Site”) is published by HOON, SARL (Limited Company) with a capital of 5 000 Euros, having its Head office at 76, rue Bobillot 75013 PARIS France, registered in the Companies Register (RCS) for Paris under number B 483 620 118. The Web-Site is hosted by OVH.
Access to the Web-Site and the use of its contents are subject to the conditions described below and in the Terms & Conditions section. The visitor fully accepts the following provisions by access in the Web-site :
– The Web-Site is the exclusive property of HOON, which is the only entity entitled to use the relating intellectual property rights and personal rights, in particular trademarks, design patents, copyrights and rights on image, originally or in accordance with express authorisations.
– Use of the Web-Site in whole or in part, in particular by means of downloading, reproduction, transmission or representation for other purposes than personal and private non-commercial use is strictly prohibited.
– HOON commits itself to ensuring, to the best of its ability, that the information posted on the Web-Site is correct and up-to-date. HOON reserves the right to correct the Web-site’s content at any time and without warning. However HOON cannot guarantee the correctness, precision, thoroughness or completeness of the information available on the Web-Site.
As a result, HOON cannot be held liable for :
– any precision, inaccuracy or omission relative to the information provided on its Web-Site,
– any damage resulting from an incursion by a third party leading to a modification of the information provided on this Web-Site;
– more generally, any damage, direct or indirect, regardless of its cause, origin, nature or consequences, resulting from access to the Web-Site, inability to access to the Web-Site, as well as use of the Web-Site and/or credit given to any information directly or indirectly provided through the Web-Site.
Each visitor may provide to HOON personal data that concern she or he (name, delivery address etc). In accordance with Law “Informatique et Libertés” n° 78- 17 of January 6, 1978 , the visitor can access to personal data which concern she or he and make it modified or deleted by contacting HOON : client@hoon.fr.
HOON may deposit ” cookies ” in the visitor’s computer in order to identify them. Visitors may configure its browser to reject cookies. Security measures have been employed to prevent unauthorised access to visitor data, however, we will not be responsible for any breach security or the unauthorised disclosure or use of any such data.
HOON shall not be held liable or responsible for the contents of any sites which links to its Web-Site. HOON informs visitors to the Web-Site that these conditions can be modified at any time. As soon as these modifications are displayed on line, each visitor who access to the Web-Site is assumed to accept these modifications without reserves.
French law will govern the present conditions. Any action or claim related to the use of the Web-Site shall come under the jurisdiction of the French Courts.